HELPFUL HINTS FAQ's ABOUT SHIPPING SWATCH CARDS TABLECLOTH CALULATOR TERMS BRICKS AND MORTAR
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PTL Newsletter

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PTL Store Orlando

If you do not see the answer to your question please e mail us by clicking here and we will be pleased to answer any questions you may have. You can navigate to your answer by the quick links below or just scroll down the page.

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So many table skirt fabrics, which is right for you?

So many tablecoth fabrics, which is right for you?

Do we offer any additional discounts for large orders?

Do we offer any specials to churches and not for profit organizations?

Do we have a physical store customers can visit?

Why do we not offer a toll free customer service number?

Why do my products not appear in my cart when I reach checkout?

 

So many table skirt fabrics, which is right for you?
Poly Knit, Poly Premier and Poly Stripe are by far our most popular table skirts.  The other fabrics are higher end fabrics for weddings, very special events and for customers wanting an even more impressive table skirt.

Poly Knit table skirts have the look and feel of silk. An inexpensive table skirt good for occasional use such as trade shows, meetings, semi annual event or gathering. Like all our table skirts, Poly Knit is manufactured in the United States and it is a much superior alternative to low cost table skirting than any imported table skirt!

Poly Premier and Poly Stripe table skirts are the  biggest sellers for weddings, conventions, displays, special events and any formal occasion. Fine dining establishments, caterers, hotels, resorts, event planners, wedding planners and party rentals love the elegance and durability of the Poly Premier, Poly Stripe and Spun Poly (which is even softer) table skirts.

We offer table skirting in two pleat options. Shirred is a gathered pleat and the most popular. Box pleat is more expensive due to the fact that box pleat table skirts are hand made by skilled craftsmen. 

So many tablecoth fabrics, which is right for you?

Poly Premier is our biggest sellers but all our tablecloths are very popular, elegant and fashionable. We have tablecloths for every occasion, personal preference and budget. We suggest consumers take the time and read the descriptions for the different tablecloth fabric listings in addition to looking at the pictures of the fabrics. In addition to Poly Premier, we have some beautiful patterns including very well known, prestigious Damask collection to Bombay Pintuck and Dutchess both which are hot trends in 2009.  Narrow down which fabrics are most appealing to you and then request sample color/fabric swatch cards of these fabrics.

Do we offer any additional discounts for large orders?
In general, no. Each product is priced at our best and very competitive retail pricing for individual sales and wholesale pricing tiers based on volume discounts up to 100 tablecloths. Customers looking to purchase more than 100 tablecloths of one size may be eligible for additional discounts. Please call us to discuss your needs if so.  Be sure to join our mailing list to be informed of special promotions, some only offered to existing customers that are on our mailing list. There is one more discount pricing we offer, see next paragraph.

Do we offer any specials to churches and not for profit organizations?
Yes we do. Churches and not for profit organizations who's purchase id going to exceed $300 will be extended the 25 + discounted volume pricing on all products purchased even if the 25 piece minimum is not met. To qualify for this discount, the order must be paid by check from the church or non profit organization. Not for profit organizations must provide us with their tax exempt information and these orders will only be shipped to the church or to the non profit organization, not to a residence.

Do we have a physical store customers can visit?
Yes we do. Located in Orlando Florida 3 mile from Universal Studios. Visit our Brick and Morter page for store hours and directions.

Why do we not offer a toll free customer service number?
In today's society, the vast majority of consumers either have phone plans with free long distance and or cell phones with unlimited long distance calling plans. For this reason we do not feel the expense is justified. No frills philosophy. We do not have a toll free number and you will not find our company logo branded on our shipping boxes nor do we send out 1000's of free catalogs. What you will find is outstanding customer service, quality products and excellent pricing both retail and wholesale. We look forward to the opportunity to earn and maintain your business!

Why do my products not appear in my cart when I reach checkout?
If you are experiencing problems with products either not adding to your cart or disappearing from your cart when you proceed to checkout this is probably due to the time date settings on your computer as well as the browser version you may be using. Please try the following steps.

1.) If you are using Internet Explorer version 5.5 or 6.0 you will need to upgrade your internet browser to the newer IE 7.0 version. Internet Explorer 6 has some bugs that may cause problems with items being added to the cart. Please click here for the link to Microsoft's Secure update page to install and update your browser.

2.) If you are using a Internet Explorer 7, Safari or Mozilla Firefox and are still experiencing difficulties then please check that your time and date are correct on your PC or Mac.

3.)Setting correct time for a Windows PC. Double click on the clock in the bottom right hand corner of your screen and a new window will appear with the time and date on a calendar along with a clock. Check your time, date and year are correct, If they are not then adjust using the on screen calender date, year and time and then click on the apply button. Make sure you refresh your browser window and enter your items again.

4.) Setting correct time for a Mac. Click on the Apple menu and select control panels then choose date and time. Highlight the month, day or year you want to set, then change it, either with the up and down arrow keys or by typing the correct numbers. Then highlight the hour, minute or second you want to set again with the up and down arrow keys or by typing the correct numbers. Click on the Set Time Zone button to select your time zone by choosing the nearest major city from the alphabetical list provided. Click on Set Time Now and you can set your time automatically from the Internet by clicking on the Server Options button and choosing a server. Your Mac will connect automatically.

5.) If you are still experiencing problems you can call us directly at 407 284 7746 and place your order over the phone or you can e mail our webmaster at webmaster@premiertablelinens.com or e mail us directly at sales@premiertablelinens.com